Saida Sariyeva
Sumqayit
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
Certification
Work History
Volunteer
06.2024 - 07.2024
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Bachelor of Science - Physics
Baku State University
Baku, Azerbaijan06.2025
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Problem Resolution
Certification
Write Professional Emails in English, Georgia Institute of Technology, 7 December 2023
Introduction to Microsoft Excel, Coursera Project Network, 9 July 2023
Introduction to Data Analysis using Microsoft Excel, Coursera Project Network, 20 July 2023
Speaking Professional in English, Georgia Institute of Technology, 1 March 2024
Languages
Azerbaijan
Native language
English
Upper intermediate
B2
Russian
Elementary
A2
Timeline
Volunteer
06.2024 - 07.2024
Bachelor of Science - Physics
Baku State University
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