German Dominella
San Marino,RSM
Profilo professionale
Motivated professional with excellent listening and problem-solving skills, experienced in table service and order management. Skilled in the use of digital communication tools and POS, ensuring accuracy and speed. Professional presentation and excellent memory for impeccable customer service.
Panoramica
4
4
years of professional experience
Esperienza lavorativa
WAITER AND BARTENDER
GOODFELLAS S.R.L
SAN MARINO, RSM
02.2025 - ad oggi
- Welcoming customers at the counter and in the dining area.
- Cleaning and tidying tables and the counter, and cleaning the dining area.
- Setting up and restocking the refrigerator and display cases.
Opening, preparing, and closing the premises. - Managing cash transactions and payments in cash, credit cards, and restaurant vouchers.
- Building customer loyalty through fast, courteous, and professional service.
- Cleaning and routine maintenance of bar equipment.
- Preparing crockery and loading the glasswasher.
- Checking stock levels, product assortment, goods storage, and inventory.
- Serving alcoholic and non-alcoholic beverages and customizing recipes on request.
- Storing fresh food according to specific characteristics and food hygiene and safety regulations.
- Serving at the counter and tables.
- Serving drinks and appetizers at the table for aperitifs.
- Cleaning coffee machines, bar equipment, and the counter area.
- Welcoming customers, taking orders, and handling payments at the cash register.
- Preparation of coffee and cappuccinos with classic and regional variations.
- Providing fast and courteous service to ensure customer satisfaction.
Preparation of different types of coffee, beverages, and cocktails according to customer orders. - Preparation of alcoholic and non-alcoholic cocktails, smoothies, and fresh juices.
MARKETING OFFICER
INGENIO
SAN MARINO, RSM
01.2024 - 12.2024
- Data collection and interpretation to evaluate the effectiveness of marketing initiatives.
- Planning, execution, and monitoring of multi-channel marketing campaigns.
- Market analysis to identify opportunities and optimize positioning strategies.
- Study of the reference sector, identifying the best advertising strategies.
WAITER AND BARTENDER
HOSTARIA DA LINO
01.2023 - 12.2023
- Inventory and management of beverage and service supplies, optimizing costs.
- Maintaining cleanliness and order in the dining room, including mise en place preparation.
- Managing table service in a high-end restaurant, coordinating reservations and table settings.
- Welcoming customers, handling special requests, and resolving any complaints.
- Checking tables and assessing customer needs.
- Clearing plates and glasses using standard and/or simplified techniques.
- Setting up the dining room for ceremonies, parties, and special events.
- Opening and serving wine at the table.
- Presenting the menu, taking orders, and suggesting dishes, wines, and pairings.
- Memorizing the tastes, allergies, and preferences of regular customers.
WAREHOUSE WORKER
MELONI WALTER S.P.A.
SAN MARINO, RSM
06.2022 - 08.2022
- Preparation of orders for shipment, including selection, packaging, and labeling of goods
- Manual handling of goods and use of forklifts, lift trucks, and pallet trucks
- Qualification: WORKER 1 LEVEL
- Manifacturing Sector
WAREHOUSE WORKER
MARLU' S.P.A.
SAN MARINO, RSM
07.2021 - 09.2021
- Jewelry Packaging
- Qualification: WORKER 2 LEVEL
- Manifacturing Industry
- Maintaining order and cleanliness in the workplace.
- Quick and accurate execution of assigned tasks.
PRODUCTION WORKER
COLOMBINI S.P.A.
SAN MARINO, RSM
06.2020 - 08.2020
- Packaging
- Qualification: WORKER 2 LEVEL
- Manifacturing Industry
- Bench assembly of furniture and furnishing components such as wardrobes, bedside tables, tables, wall units, shelves, bookcases, desks, and chairs.
Istruzione
TOURISM - TOURISM
SECONDARY SCHOOL: “MARCO POLO” TECHNICAL INSTITUTE FOR TOURI
Rimini06.2019
COMMUNICATION AND DIGITAL MEDIA - COMMUNICATION AND DIGITAL MEDIA
UNIVERSITY OF SAN MARINO
SAN MARINO11.2022
Competenze
- Excellent listening skills and strong motivation to grow professionally, able to carry out assigned tasks with commitment and dedication in order to achieve continuous improvement in service
- Proficiency in table service
- Principles of hygiene
- Listening skills
- Speed and accuracy in service
- Multitasking skills
- Mise en place
- Excellent memory
- Bartending
- Patience and calmness
- Use of POS system
- Problem-solving skills
- Professional presentation
- Knowledge of digital communication tools
- Order management
Lingue
TEDESCO: Comprensione - Ascolto: Discreto, Lettura: Buono; Parlato - Interaz.: Elementare, Produz.: Elementare; Scritto: Discreto
SPAGNOLO: Comprensione - Ascolto: Eccellente, Lettura: Eccellente; Parlato - Interaz.: Eccellente, Produz.: Eccellente; Scritto: Ottimo; Abilità: Telefonico; Tecnico; Traduz.
RUSSO: Comprensione - Ascolto: Elementare, Lettura: Buono; Parlato - Interaz.: Elementare, Produz.: Elementare; Scritto: Discreto
INGLESE: Comprensione - Ascolto: Ottimo, Lettura: Eccellente; Parlato - Interaz.: Ottimo, Produz.: Ottimo; Scritto: Ottimo; Abilità: Traduz.
Capacità e competenze personali
- Competenze tecniche -
- Competenze artistiche -
- Altre informazioni -
- Disponibilità -
Cronologia
WAITER AND BARTENDER
GOODFELLAS S.R.L
02.2025 - ad oggi
MARKETING OFFICER
INGENIO
01.2024 - 12.2024
WAITER AND BARTENDER
HOSTARIA DA LINO
01.2023 - 12.2023
WAREHOUSE WORKER
MELONI WALTER S.P.A.
06.2022 - 08.2022
WAREHOUSE WORKER
MARLU' S.P.A.
07.2021 - 09.2021
PRODUCTION WORKER
COLOMBINI S.P.A.
06.2020 - 08.2020
TOURISM - TOURISM
SECONDARY SCHOOL: “MARCO POLO” TECHNICAL INSTITUTE FOR TOURI
COMMUNICATION AND DIGITAL MEDIA - COMMUNICATION AND DIGITAL MEDIA
UNIVERSITY OF SAN MARINO