Summary
Overview
Work History
Education
Skills
Interests
References
Timeline
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Genesis Andrade

Genesis Andrade

Industrial Engineering Student
San Miguel

Summary

i am an industrial engineer student at universidad Gerardo Barrios. i am 23 years old, and i live in San Miguel. i enjoy to travel and spend time with my family and fiends

Overview

4
4
years of professional experience
2
2
Languages

Work History

Customer Service Manager

Sashas Botique SA De CV
02.2022 - 02.2023
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Developed and offered unique discount options to drive interest in new product lines.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Created and reviewed invoices to confirm accuracy.

Seller

Fenel Clothing
01.2019 - 12.2019
  • Delivered compelling product presentations that highlighted key features, benefits, and advantages over competitor offerings.
  • Set and achieved company defined sales goals
  • Optimized workflow efficiency through prioritizing tasks based on urgency/importance while managing competing demands from multiple stakeholders/clients at once

Education

High School Diploma -

Colegio Adventista
San Miguel, El Salvador
05.2001 -

Skills

  • Project Planning

  • Professional and Courteous

  • Active Listening

  • Adaptability

  • Customer service excellence

  • Microsoft Office

  • Goal Setting

  • Customer Relations

  • Complaint resolution

  • Team Collaboration

Interests

Traveling

Learning

References

Judith Zuniga

(503) 7232- 4579

Veronica de bustamante

(503) 7926-7500

Timeline

Customer Service Manager

Sashas Botique SA De CV
02.2022 - 02.2023

Seller

Fenel Clothing
01.2019 - 12.2019

High School Diploma -

Colegio Adventista
05.2001 -

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Genesis AndradeIndustrial Engineering Student